Resetting an Owner's Password
Help an owner access their account
Rohan
Last Update 6 months ago
Once an owner is registered the registration icon will show a check mark. Click the icon to view their current email address and issue a temporary password.
Note: You must deliver the temporary credentials to the owner!
Remember that valid credentials are the correct combination of the email and the password. Ensure the Owner knows what email address to log in with!
Updating a registered Owner's email address.
Changing a registered Owner's email address is akin to changing the keys on their house or car. It's best to ensure they are in control. It also ensures that they know what credentials to use next time!
Only the owner can make the email address change from their 'Profile Settings'.
Your role is to help them gain access to their account, so they can make the update.
Inosio relies on YOU to verify the identity of the person and teh validity of the request.